FAQ & Site Info
FAQ
f the product you receive is not as described or low quality, the seller promises that you may return it before order completion (when you click ‘Confirm Order Received’ or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount directly with the seller.
N.B.: If the seller provides the “Longer Protection” service on this product, you may ask for refund up to 15 days after order completion.
On-time Delivery
If you do not receive your purchase within 15 days, you can ask for a full refund before order completion (when you click ‘Confirm Order Received’ or exceed confirmation timeframe).
Buyer Protection
Full Refund
if you don't receive your order
You will get a full refund if your order does not arrive within the delivery time promised by the seller.
Refund or Keep
items not as described
You can get a full refund if your item is significantly different from the seller's description
or
You can choose a partial refund and keep the product.
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